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Q: When installing the program, I received a message saying "This setup requires the DotNet Framework. Please see our website for details of how to obtain the DotNet Framework and then run this setup program again." What should I do now?
A: Applications written for the DotNet Framework (such as PC-Convey and PC-IFD) require certain files to be installed on the PC where the application runs. If your PC doesn't already have these files installed The DotNet Framework is available via this link and it is also included on the Program CD (if you purchased one).
Q: I have the DotNet Framework on my PC, but I still get the message that I need the DotNet Framework V1 to be installed. What should I do?
A: PC-Convey and PC-IFD were developed using DotNet V1, and so you must have V1 installed even if you also have later versions installed.
Q: How do I re-install DotNet Framework V1.0 when the V1.1.4322 folder exists on my PC?
A: Re-name the folder C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322 to, say, C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322 _old (on the off chance that you need to recover it later), then install the DotNet Framework again. This will install a full version of the V1.0 Framework. You should then be able to install PC-Convey or PC-IFD. You can obtain the DotNet framework files via this link.
Q: I tried to re-install the DotNet Framework V1 on a Vista and a Windows 7 PC but it didn't work. What now?
A: If you are using Vista or Windows 7 some people have issues installing 1.1 after the later versions. Unfortunately, you will need to re-install all Versions in numerical order. Other versions of the DotNet Framework may be found via this link.